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Airtel Job Openings for Graduates – Apply Now…

Company Name: Airtel

Job Title: Allocation & MIS Executive

Primary Location: India-Assam-Guwahati

Experience: 1-2 years

Job Id: IND10986

Band Level: SM.Executive


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Purpose of the Job:

The function has a direct impact on customer satisfaction in terms of service delivery and at the same time has to contribute towards another important organization goal of Profitability by ensuring timely collection of funds from contract customers. Customer service is of utmost importance specially in view of challenges posed by increased competition, greater customer awareness and the resulting changes in policies, procedures and the overall environment. The approach needs to be of careful redrafting of processes and policies with a view to facilitate customers without any substantial increase in risks.

Key Deliverables:

Collection

Bad Debts

Billing & Collection Cost

DST Scores Of SMG Processes  (Billing & Collection)

Complaints Per Customer

Bhartiyam Compliance Scores

Employee Satisfaction Score

Qualification & Key skills/ competencies:

Graduate with Post Graduation in Management / Finance

1-2 years in accounting, in Credit & Collections.

Lead & motivate team performance,

Effective change management

Good interpersonal & communication skills

About Us :
This business unit delivers end to end telecom solutions to India’s large corporates. It serves as the single point of contact for all telecommunication needs for corporate customers in India by providing full suite of communication services across data, voice and managed services.
It specializes in providing customized solutions to address unique requirements of different industry verticals; BFSI, IT, ITeS, Manufacturing and distribution, media, education, telecom, Government and PSUs and retail among others.

Apply Here:

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2015-2016 & 17 Freshers)

http://recruitercard.com/rsatschedule.htm


 

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